Secure File Send Secure File Send

Downloading files

Downloading files

Once you have access to a bundle — as a recipient or via a shared link — you can preview and download the files.

Preview page

The preview page shows:

  • Bundle title and description
  • When the bundle was created
  • Expiry date (or "forever" if no expiry)
  • Number of files and total size
  • A list of each file with its size

If the bundle has expired, a warning appears at the top and downloads are disabled.

Download options

  • Download all — Downloads every file in the bundle as a single ZIP archive.
  • Individual files — Download specific files from the list.

Password-protected ZIP

If the sender set a password on the bundle, the ZIP download is encrypted. You need the password they provided (separately from the link) to open the archive.

Download limits

Some bundles have a maximum number of downloads. If the limit is reached, further downloads are blocked. Contact the sender if you need a new copy.

Direct download link

Senders may give you two types of links:

  • Preview link — Opens the preview page where you can browse and choose what to download.
  • Direct download link — Starts the ZIP download immediately without showing the preview page.

Both links use the same authorization and respect the same expiry and download limits.